Contact MultiLinkQR

Have a question about your multi-link QR codes, found a bug or want a new feature? Reach out and we’ll be happy to help.

Support • Feedback • Partnerships

Get in touch

We read every message and use your feedback to improve the MultiLinkQR generator, landing pages and QR experience.

Email support

Email: support@multilinkqr.com

We aim to respond within 1–2 business days.

Best subject lines to use

  • Bug report: “Bug – QR not loading correctly on [device / browser]”
  • Feature request: “Feature request – [short description]”
  • Partnership: “Partnership – MultiLinkQR + [your brand / product]”
  • General question: “Question about multi-link QR codes”

Including screenshots, links and a short description of what you were trying to do helps us solve your issue faster.

What we can help with

  • Issues generating or scanning your QR code
  • Styling questions (colors, backgrounds, layout)
  • Multi-link landing page behavior and expiry
  • Use cases for business cards, menus, events and social media
  • API, integration or white-label discussions
  • Technical troubleshooting and browser compatibility
  • Best practices for QR code design and implementation
  • Questions about privacy, data handling, and security
  • Feature suggestions and product feedback
  • Partnership and collaboration opportunities

Response times

We aim to respond to all inquiries within 1–2 business days. For urgent technical issues that prevent you from using the service, please include "URGENT" in your subject line and we'll prioritize your request.

Note: We typically respond faster to bug reports and technical issues than to general questions or feature requests, as these directly impact user experience.

What to include in your message

To help us assist you more effectively, please include:

  • For bug reports: Browser name and version, device type (desktop/mobile), operating system, steps to reproduce the issue, screenshots or screen recordings if possible, and the generated QR code URL (if applicable)
  • For feature requests: A clear description of the feature, why it would be useful, and potential use cases
  • For general questions: Your specific question and any relevant context about how you're trying to use MultiLinkQR
  • For partnerships: Information about your company, product, or service, and how you envision collaborating with MultiLinkQR

Common questions about MultiLinkQR

Before contacting us, you might find the answer to your question below. For more detailed information, check out our QR Tips page or blog.

MultiLinkQR is a free online multi-link QR code generator. You add several HTTPS URLs (such as your website, Instagram, LinkedIn and YouTube), and the tool creates a single QR code that opens all links or shows buttons on a landing page when scanned.

Yes. MultiLinkQR is currently free to use with no account required. You can create QR codes for your business cards, social media profiles, events, portfolios and more without any subscription.

Please email us at support@multilinkqr.com with your browser, device, a short description and screenshots if possible. We prioritise fixing anything that stops QR codes from generating or working correctly.

Yes, we are open to collaboration with agencies, print shops, SaaS tools and platforms that want to offer multi-link QR codes to their users. Send us a brief description of your idea and we'll get back to you.

Yes, MultiLinkQR is free for both personal and commercial use. You can use the QR codes you generate for business cards, marketing materials, products, services, and any other commercial purposes. There are no usage limits or restrictions on commercial use. However, please ensure that the content you link to complies with applicable laws and regulations.

If you discover a security vulnerability, please email us at support@multilinkqr.com with "SECURITY" in the subject line. Please provide a detailed description of the vulnerability and steps to reproduce it. We take security seriously and will investigate and address any reported issues promptly.

For single-link QR codes, they will continue to work as long as the destination URL remains valid, regardless of MultiLinkQR's status. For multi-link QR codes, the landing page is hosted on our domain, so if MultiLinkQR were to shut down, those QR codes would stop working. However, we have no plans to discontinue the service, and we're committed to maintaining it as a free resource for users.

Still have questions?

If you couldn't find the answer you're looking for, please don't hesitate to contact us. We're here to help!